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Retail (Food) Sales Manager – Great Opportunity!
Do you want to be a part of a dynamic and creative organization with opportunity to manage 3 retail locations and develop your own marketing programs to grow sales?
Dufflet Pastries is a supplier of baked goods for restaurants, specialty food shops, supermarkets and hotels. We are seeking an experienced Retail Sales Manager with a vibrant personality to work with our retail teams in Toronto at 3 different locations – Queen West, Yonge Street and The Beach area.
The ideal candidate will be a self-motivated, result oriented individual with proven customer relationship and team building skills, handling these key responsibilities:
• Plan marketing programs and implement strategies to drive sales and motivate employees
• Prepare, execute, analyze and make changes to achieve or exceed sales targets and operational plan
• Develop and manage advertising, special events, in store and seasonal promotions; represent organization at outside events (i.e. Luminato), wedding and trade shows
• Supervise daily store activities for 3 retail café locations; provide exceptional customer service to clientele by providing product knowledge, upselling, assisting with quotes on special occasion/wedding cakes
• Manage manpower: hiring, training and discipline where necessary
• Oversee purchasing of all store materials, select new products from outside suppliers
Qualifications:
• Proven supervisory and leadership skills; strong organizational abilities
• Excellent verbal and written communication sills
• Detail oriented; take initiative; meet required deadlines
• Take on complex situations and challenges for optimum outcomes and resolution; determine root cause of concerns to prevent repeat occurrences
• 5+ years’ experience in food industry is preferred; must have experience hiring, supervising and scheduling of personnel
• Working knowledge of MS Office (Word and Excel), Email and Internet and graphics software
• Must have knowledge of food handling techniques as it pertains to government legislation and retail food operations
• Must have access to transportation to travel between store locations as required
Available to work flexible hours Monday to Friday, as well as weekends when required; overtime may be required. Peak periods of business revolve around major holidays such as Christmas, Thanksgiving, Valentine’s Day, Easter, Mother’s Day, etc., therefore must be prepared to work additional hours.
Interested applicants are asked to forward a copy of their resume and salary expectations via email to dinah at dufflet.com by June 1, 2014.
We thank all applicants for applying; however only those selected for an interview will be contacted. Thank you.
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French/English Order Desk Opportunity at Dufflet Pastries!
How would you like to work in an environment that always smells so sweet?!
Dufflet Pastries is a supplier of baked goods for restaurants, specialty food shops, supermarkets and hotels. We are currently seeking a French/English Order Desk individual with a vibrant personality to work with our team of seasoned representatives at head office.
As this is a junior position, the ideal candidate requires a minimum of 1-year order desk or customer service experience to handle these key responsibilities:
• Respond to incoming calls from customers placing orders (French and/or English); call customers to place orders; input data of orders accurately
• Provide product knowledge to customers; advise of new products and promotions
• Build strong relationships with team and customers to maintain consistent high levels of service
• Maintain communications between internal departments, management and customers, and respond to questions and concerns in a timely manner
Qualifications and Requirements:
• Ability to interact with customers in both French and English (written and verbal) is a must
• Quick learner to adapt to work procedures and accommodate customer needs
• Detail oriented team player
• Strong multi-tasking and organizational skills with proven ability to meet deadlines
• Customer service in the food industry is an asset
• Experience using MS Office, customized computer systems
• Available to work full time hours, Monday to Friday; work occasional Saturday shift
This sweet smelling head office is located in the Islington and QEW area of Etobicoke.
Does this sound like a position you want to learn more about? Please respond by May 12th. Send your resume and salary expectations to dinah@dufflet.com
We thank all applicants for applying; however only those selected for an interview will be contacted. Thank you.
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French/English Order Desk Opportunity at Dufflet Pastries!
How would you like to work in an environment that always smells so sweet?!
Dufflet Pastries is a supplier of baked goods for restaurants, specialty food shops, supermarkets and hotels. We are currently seeking a French/English Order Desk individual with a vibrant personality to work with our team of seasoned representatives at head office.
As this is a junior position, the ideal candidate requires a minimum of 1-year order desk or customer service experience to handle these key responsibilities:
• Respond to incoming calls from customers placing orders (French and/or English); call customers to place orders; input data of orders accurately
• Provide product knowledge to customers; advise of new products and promotions
• Build strong relationships with team and customers to maintain consistent high levels of service
• Maintain communications between internal departments, management and customers, and respond to questions and concerns in a timely manner
Qualifications and Requirements:
• Ability to interact with customers in both French and English (written and verbal) is a must
• Quick learner to adapt to work procedures and accommodate customer needs
• Detail oriented team player
• Strong multi-tasking and organizational skills with proven ability to meet deadlines
• Customer service in the food industry is an asset
• Experience using MS Office, customized computer systems
• Available to work full time hours, Monday to Friday; work occasional Saturday shift
This sweet smelling head office is located in the Islington and QEW area of Etobicoke.
Does this sound like a position you want to learn more about? Please respond by March 10th. Send your resume and salary expectations to dinah@dufflet.com
We thank all applicants for applying; however only those selected for an interview will be contacted. Thank you.
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