Tour de Dufflet: Help wanted: Dufflet Retail Sales Manager

Monday, May 5, 2014

Help wanted: Dufflet Retail Sales Manager

Retail (Food) Sales Manager – Great Opportunity!

Do you want to be a part of a dynamic and creative organization with opportunity to manage 3 retail locations and develop your own marketing programs to grow sales?

Dufflet Pastries is a supplier of baked goods for restaurants, specialty food shops, supermarkets and hotels. We are seeking an experienced Retail Sales Manager with a vibrant personality to work with our retail teams in Toronto at 3 different locations – Queen West, Yonge Street and The Beach area.

The ideal candidate will be a self-motivated, result oriented individual with proven customer relationship and team building skills, handling these key responsibilities:
• Plan marketing programs and implement strategies to drive sales and motivate employees
• Prepare, execute, analyze and make changes to achieve or exceed sales targets and operational plan
• Develop and manage advertising, special events, in store and seasonal promotions; represent organization at outside events (i.e. Luminato), wedding and trade shows
• Supervise daily store activities for 3 retail café locations; provide exceptional customer service to clientele by providing product knowledge, upselling, assisting with quotes on special occasion/wedding cakes
• Manage manpower: hiring, training and discipline where necessary
• Oversee purchasing of all store materials, select new products from outside suppliers

• Proven supervisory and leadership skills; strong organizational abilities
• Excellent verbal and written communication sills
• Detail oriented; take initiative; meet required deadlines
• Take on complex situations and challenges for optimum outcomes and resolution; determine root cause of concerns to prevent repeat occurrences
• 5+ years’ experience in food industry is preferred; must have experience hiring, supervising and scheduling of personnel
• Working knowledge of MS Office (Word and Excel), Email and Internet and graphics software
• Must have knowledge of food handling techniques as it pertains to government legislation and retail food operations
• Must have access to transportation to travel between store locations as required

Available to work flexible hours Monday to Friday, as well as weekends when required; overtime may be required. Peak periods of business revolve around major holidays such as Christmas, Thanksgiving, Valentine’s Day, Easter, Mother’s Day, etc., therefore must be prepared to work additional hours.

Interested applicants are asked to forward a copy of their resume and salary expectations via email to dinah at by June 1, 2014.

We thank all applicants for applying; however only those selected for an interview will be contacted. Thank you.

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