We have a sweet opportunity for you at our wholesale bakery & head office on Norseman Street in Etobicoke! We're looking for a part-time Customer Service representative with a minimum of 2 years order desk or customer service experience.
Duties include
- respond to incoming telephone calls and emails from customers placing orders;
- contact customers directly to ask for their orders;
- order data entry using a custom database (will train);
- provide product knowledge to customers via telephone and email;
- advise customers of new products and promotions to up-sell and increase sales.
Qualifications and Requirements
- communicate and interact with customers in a professional manner;
- strong multi-tasking and organizational skills with proven ability to meet deadlines;
- experience using MS Office applications and customized order entry systems;
- ability to communicate in French would be an asset.
Must be available to work part-time hours, Monday to Friday 11am to 3pm with some flexibility and to work an occasional Saturday shift.
Please forward your resume and pay rate expectations to Human Resources dinah @ dufflet.com
We thank all applicants for applying, however only those selected for an interview will be contacted. Thank you!
Update: this position has been filled. Thank you for your interest.
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