cotm for october ... tiramisu!

Help wanted: Part-Time Customer Service Rep

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We have a sweet opportunity for you at our wholesale bakery & head office on Norseman Street in Etobicoke! We're looking for a part-time Customer Service representative with a minimum of 2 years order desk or customer service experience.

Duties include
- respond to incoming telephone calls and emails from customers placing orders;
- contact customers directly to ask for their orders;
- order data entry using a custom database (will train);
- provide product knowledge to customers via telephone and email;
- advise customers of new products and promotions to up-sell and increase sales.

Qualifications and Requirements
- communicate and interact with customers in a professional manner;
- strong multi-tasking and organizational skills with proven ability to meet deadlines;
- experience using MS Office applications and customized order entry systems;
- ability to communicate in French would be an asset.

Must be available to work part-time hours, Monday to Friday 11am to 3pm with some flexibility and to work an occasional Saturday shift.

Please forward your resume and pay rate expectations to Human Resources dinah @ dufflet.com

We thank all applicants for applying, however only those selected for an interview will be contacted. Thank you!

Update: this position has been filled. Thank you for your interest.
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dufflet-uptown on yonge to be closed for renos!

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Our Dufflet-Uptown cafe at 2638 Yonge Street (south of Lawrence) will be closed for renovations and redecorating on Monday Sept 23, Tuesday Sept 24, and Wednesday Sept 25. 

Uptown will re-open for regular hours on Thur Sept 26. (sorry for the inconvenience!)

In case of cake emergency, don't panic!

Please contact one of our other locations: Dufflet-Downtown (787 Queen St. W.) and Dufflet-Beach (1917 Queen St. E.) and I'm sure they'll help you out.

For hours and contact info, may I invite you to click on this link which will whisk you back to our main website?
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cluster's last stand ...

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Want to know more about some of the new chocolates and confections we have in-store at all three Dufflet locations? Sure you do!

Feast your eyes on Dufflet Milk Chocolate Clusterific (clusters of cranberry pumpkin seed pita chip pieces, sponge toffee bits & rice crisps in Belgian milk chocolate) and Dufflet Dark Chocolate Clusterific (clusters of caramelized cocoa nibs, toasted coconut & rice crisps in Belgian dark chocolate).

Now come and get it!
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friday the chocolateenth!

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Sweet stuff for the weekend? You're in luck!

Lately, we've been offering Friday sales on overstock confections and chocolates at our head office in Etobicoke (166 Norseman). Check out the selection of David's and Dufflet Small Indulgences sweet stuff on Friday, September 13 from 11a-5p. If you'd like to get added to the email list for sale date announcements, just send a request to info @ dufflet com.

For cafe shoppers, right now our Dufflet - Downtown location (787 Queen St. W.) has 25% off selected boxed chocolates and treats - look for the specially marked  section near the cash register.

New for Fall! David's Cocofudge Bites. Individually wrapped, bite-size coconut filled pieces enrobed in Belgian dark chocolate with a fudge centre. 
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Orange you glad we make this tart?

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There's a new Euro tart in town that's kinda seasonal and kinda awesome. Our Chocolate Orange Euro Tart is a dark chocolate Euro-style tart crust filled with a fluffy orange custard and finished with white chocolate drizzle. I tried it this morning and can safely report that it's yum!

Available at all 3 Dufflet locations
Size: 3"
Price: $3.75 each
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